Our Story

Our Story

Our story starts at the local Freshwater landfill, where we saw the impact of North Queensland's environment on outdoor power equipment and other small engines. Steven and Sharni were curious about why so many valuable machines ended up discarded, contributing to unnecessary waste. They discovered that one major cause was stale fuel clogging carburetors during the dry season. Additionally, a lack of proper cleaning and maintenance was a significant issue.

Realizing that education was key, Steven and Sharni set up their first shop in a local landfill, rescuing and revitalizing discarded equipment. They secured the necessary licenses, business insurance, and an ABN, officially establishing Freshwater Small Engines. Today, as a husband and wife team, they're committed to educating the community on saving money, reducing waste, and prolonging the life of their power equipment.

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Our Commitment to Excellence

At Freshwater Small Engines, our core values are integrity and quality. We prioritize our customers, upholding honesty and fairness in everything we do. When you choose us, you're embracing our dedication to excellence and satisfaction.

Quality and Reliability: We offer top-notch outdoor garden tools and equipment, built to last.

Customer-Centric Approach: We cater to your unique needs, whether you're a seasoned landscaper or a homeowner, providing tailored solutions.

Exceptional Service: Our commitment extends beyond product sales. We offer expert advice, support, and maintenance to ensure your equipment performs optimally.

Ethical Business Practices: Honesty and fairness are the cornerstones of our operations, building trust and long-term relationships with our customers.

Community Engagement: We actively contribute to the local community, exceeding expectations and making a positive impact.

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Our Pledge

We care about what you value in your possessions and promote the longevity of your small machines. From sales to DIY maintenance and cleaning, we are here to support you. Our pledge includes:

Accountability: We stand by our work and ensure that every service we provide meets the highest standards.

Community Education: We believe in empowering our community with knowledge. Through workshops and informative sessions, we teach you how to maintain and care for your equipment, extending its life and saving you money.

Customer Support: Our dedicated team is always ready to assist you with any questions or concerns. We are committed to providing exceptional customer service, ensuring your satisfaction with every interaction.

Community Driven: As locals, we understand the unique challenges and needs of our community. We are committed to being a responsible and supportive business that contributes positively to our area.

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Meet the Team - A Personal Connection

Steven: With over 20 years of experience, Steven is passionate about combustion engines. His background includes working on Australian Rally Championship cars and collaborations with brands like Holden, Toyota, and Hyundai. He also enjoys Nitro RC and 4WDing and is a certified Life Raft Servicer, Community Youth Worker, and Diver.

Sharni: With 20 years of experience in Earth and Environmental Science and Disaster Management, Sharni is a problem solver passionate about helping vulnerable individuals. She has extensive experience working with government and organizations to provide emergency relief and support to disaster-affected communities.

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Our Trusted Suppliers

We collaborate with leading industry suppliers, including Shindaiwa, Masport, Briggs & Stratton, Kress, Rato, Silky Saws, Echo, A.R.T. Landscape Tools, Supaswift, Prokut, Victa, Hills, Cyclone, Jakmax, Kohler, and GA Spares. As warranty repairers for these brands, we provide top-notch service and support.

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Explore Our Range

Freshwater Small Engines is your all-in-one solution for outdoor power equipment needs in Cairns and Far North Queensland. Whether you need to purchase, service, or repair mowers, trimmers, brush cutters, chainsaws, generators, or any other outdoor power equipment, we've got you covered. We also maintain a comprehensive inventory of spare parts for various brands and models, ensuring your equipment runs seamlessly. Our goal is to support local trades businesses and individuals alike, ensuring that all your equipment remains in excellent working condition.

We are excited to expand our services to include motorcycle repairs, roadworthy inspections, and servicing. Whether you're a motorcycle enthusiast seeking top-quality repairs or need a roadworthy inspection, we will be here to meet your needs.

Visit us today on Sheridan St in Cairns North and discover why we're the pinnacle in the field. When you choose Freshwater Small Engines, you're partnering with a dedicated team committed to excellence, integrity, and your satisfaction.

Thank you for considering us as your ally in your outdoor landscaping journey. We're here to support you every step of the way and look forward to delivering on our promise of quality, integrity, and exceptional service.

Remember, we're not just Freshwater Small Engines; we're FSE, The Freshies, your trusted companion in outdoor power equipment.

Meet The Team