Privacy Policy

Effective Date: 04/07/2024

Freshwater Small Engines manages personal information in accordance with the Information Privacy Act 2009 (Qld). At Freshwater Small Engines, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we obtain from customers, website visitors, and other individuals in accordance with the Queensland legislation.

1. Collection of Personal Information:

We may collect various types of personal information, including but not limited to names, contact details, email addresses, postal addresses, and payment information, necessary for providing our products and services. We will only collect information that is relevant and necessary for the purposes stated in this policy.

2. Use of Personal Information:

We use the collected personal information primarily for the following purposes:

Providing and fulfilling product orders and services.

Processing payments and invoices.

Responding to inquiries and customer support requests.

Sending important updates, notifications, and newsletters.

Complying with legal obligations and requirements.

3. Disclosure of Personal Information:

Freshwater Small Engines may share your personal information with the following entities, only for the purposes outlined in this policy:

Third-party service providers assisting with our operations, such as shipping companies and payment processors.

Government authorities, regulatory bodies, or law enforcement agencies as required by applicable laws.

4. Data Security:

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or alteration. However, no data transmission over the internet or electronic storage method can be guaranteed to be completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Access and Correction of Personal Information:

You have the right to access, correct, and update the personal information we hold about you. If you wish to do so, please contact us using the information provided in Section 8.

7. Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control cookie settings through your browser preferences.

8. Contact Information:

If you have any questions, concerns, or requests regarding our Privacy Policy or the use of your personal information, please contact us at:

Freshwater Small Engines

Shop 4, 446-452 Sheridan St

Cairns North QLD 4870

Phone: 07 42435719 / 0499799662

Email: admin@freshwatersmallengines.com.au

9. Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the policy will be posted on our website.

By engaging with Freshwater Small Engines and using our services, you agree to the terms of this Privacy Policy and our collection and use of your personal information as described herein.